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Capri Privacy Policy
Protecting the privacy of your personal information
What information do we collect & store
What types of information do we collect?
Your doctor needs information about your past and present health in order to provide you with high quality care. This is called “personal health information” if it concerns your health, medical history, past or future medical care. You must also be identifiable to those with authorised access.
This information may also include your DOB, Medicare card / pension card details, contact details telephone & address, living arrangements including if you have a carer, gender identity, ethnicity & emergency contacts.
This Practice follows the Guidelines on Privacy in the Private Health Sector developed by the Office of the Federal Privacy Commissioner. This means that your personal health information is kept private and secure.
What happens to my information when I see my GP?
This brochure has been developed to let you know how this Practice handles your information. If you have some questions after you have read this brochure or would like to see our Privacy Policy, please talk to your GP or one of our caring Practice staff.
This practice has a written policy on how your personal health information is handled and it is available to all patients for inspection.
How do I access my personal health information
You have access to the information contained in your medical record. We believe that sharing information is important for good communication between you and your doctor and for good health care. Information in your record can be provided to you by way of an accurate and up to date summary of your care, for instance if you are moving away and are transferring to a new doctor. Do not hesitate to ask your doctor if you want a summary of your care for any reason. If you request a summary or direct access to your full medical record your doctor may need to take out any information provided by others on a confidential basis. Your doctor will also need to consider the risk of any physical or mental harm to you or any other person, which may result from disclosure of your health information.
There are sometimes circumstances in which access may be denied however you will be advised of the reasons if this is the case. In most circumstances, however, your doctor will be pleased to provide a full explanation of the health summary or medical record provided.
A small but reasonable administration fee may be charged to provide such access as well as time with your doctor.
It is part of our duty of care & that way we can protect your privacy from others & ensure we have the right file & information for your appointment
